TipTap

Customers tip support agents that help them the most

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TipTap introduces an innovative way for customers to directly show appreciation to the support agents who provided exceptional service, right after a positive interaction. Our solution seamlessly integrates with any existing helpdesk system, including popular platforms like Zendesk, Intercom, and Freshdesk, by adding an optional tipping flow at the conclusion of resolved tickets. This empowers satisfied customers to leave a tip, allowing agents to earn additional income and boosting morale. For companies, TipTap offers a powerful tool for retaining top talent and improving internal metrics without incurring any direct costs, requiring no structural changes, and impacting no salaries. The result is a workforce of happier, more motivated agents delivering superior customer experiences.