Harmony is an AI-native ITSM platform for IT teams. Instead of bolting a chatbot onto a ticketing tool, we built the helpdesk around AI agents. Employees ask in Slack or Teams, and 100+ production-ready agents handle password resets, app access, onboarding, device issues, and more end to end. They only escalate to a human when needed. Ticketing, asset inventory, SaaS management, and workflows live in one workspace, so agents have context to act. Teams hit 60%+ auto-resolution in days.
Launch Team / Built with
NS
RR
Launch Date:
October 1, 2026